Frequently Asked Questions

Tours can be booked directly on the website using the calendar.

Unfortunately, due to demand we are unable to hold dates until the deposit has been paid.

 

We require a 30% event deposit, and a signed rental agreement to secure your date, and the balance is due 30 days before your event. For events within 60 days, 50% of the rental fee is due. Events within 30 days must be paid in Full at the time of booking. Please note that all rental fees include a non-refundable 30% fee. All events require a $500 fully refundable security deposit.

Life happens and plans can change, please let us know as soon as possible. The 30% non-refundable deposit is non-negotiable.

We accept all Credit Cards; a 3.25% fee is applicable to all card transactions.

YES – a TABC certified bartender is required for all events with alcohol. You must provide the liquor, wine, beer, mixers, ice, garnish, beverage napkins, straws, picks and any and all other items needed to serve. All items should be delivered to the venue at your vendor arrival time, not sooner.

YES – Licensed Security Personnel is required for all events.

All food must be brought in from an outside source/caterer with a valid Texas Food Handlers License.

Yes, you may but it must be approved to avoid damage to our space. All items must be provided by a professional rental company. There is no storage space for holding items.

Yes, The ARENA comes with professionally installed surround sound system.

Our parking is almost limitless, we can have over 200 vehicles parked.

For further questions and enquiries, call us at (214) 606 - 5509 or email: sales@myarenaevent.com